Changes to DCSI Domiciliary Care
Domiciliary Care services provided in metropolitan Adelaide will move to non-government management by June 2018. Importantly clients should experience no change in their services and funding will continue as normal through My Aged Care. You can find an overview of the changes to Domiciliary Care here (PDF 723.0 KB).
The following questions and answers give general information about changes to Domiciliary Care services delivered by the Department for Communities and Social Inclusion (DCSI). Alternative format, 'general FAQs' available here (DOCX 183.1 KB).
If you receive services from Domiciliary Care, you can find further information here.
What is happening to Domiciliary Care and why?
National changes to the aged care system mean that the Commonwealth funds aged care. The State Government will move Domiciliary Care services provided in metropolitan Adelaide, to non-government management before June 2018.
The State Government will manage this process carefully and will not make changes until it is satisfied that the transition to new management will be a smooth one.
There are now a number of well-established providers in Adelaide with strong reputations that are well placed to provide high-quality aged care services.
Domiciliary Care services will continue, even if the management changes, and we will talk to existing and new clients, their carers and staff about these changes and what will happen next.
Are my Domiciliary Care Services affected?
This move to new management only affects Domiciliary Care’s Adelaide metropolitan services, provided through the Department for Communities and Social Inclusion (DCSI). This move does not include any of the in-home care services provided by Country Health or the Aged Care Assessment Programme delivered by SA Health.
We’re proud of our good reputation and history of providing quality services and support for South Australians. We will work to make sure that the same level of quality service continues with the new management.
What are the national aged care reforms?
The Commonwealth Aged Care reforms address the challenge of our ageing population, to ensure the aged care system is flexible and sustainable for older people and their carers into the future. They move aged care services towards a competitive and flexible market where consumers have control to choose the services they receive.
How will the new management be selected and who will run Domiciliary Care in the future?
There will be a process to choose a suitable new provider. As part of the process we will engage with clients, carers, staff and their unions on how to make these changes as smooth as possible.
Domiciliary Care will be moved to non-government management and State Government’s Department for Communities and Social Inclusion (DCSI) will no longer manage Domiciliary Care services in metropolitan Adelaide.
Clients should experience no change in their services and funding to continue as usual through the national My Aged Care program.
Will there be any changes to Domiciliary Care’s services?
The type of services provided by Domiciliary Care will continue, even if the management changes.
Clients should experience no change in their services and funding will continue as usual through the national My Aged Care program. Maintaining services for clients is a high priority.
Will Domiciliary Care continue to accept new clients during the transfer?
Yes. Domiciliary Care will continue to offer the same services and welcome new clients.