Contact us: +61 8 8226 8800

Department for Communities and Social Inclusion

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Concessions and Support Services provide a range of concessions to eligible South Australians. 

Information for Energy Retailers who hold an energy retail licence pursuant to the Electricity Act 1996 (SA).

The Minister for Communities and Social Inclusion, on behalf of the Minister for Mineral Resources and Energy, has issued and approved the South Australian Government Customer Concession Scheme for Energy, pursuant to Section 21(1)(h) of the Electricity Act 1996 (SA) (the "Concession Scheme"). The Concession Scheme was updated in March 2013 to include the National Energy Customer Framework. 

The Minister for Communities and Social Inclusion, funds, operates and administers the Concession Scheme on behalf of the Minister for Mineral Resources and Energy.

An Energy Retailer, to fulfil its administrative obligations arising from the Concession Scheme enters into a Concessions Scheme Administrative Arrangements Deed with the Minister for Communities and Social Inclusion to record and manage its administrative arrangements with the Minister.

South Australian Government Customer Concession Scheme for Energy (PDF 686.1 KB)

Draft Concession Scheme Administrative Arrangements Deed (PDF 361.0 KB)

Contact Details

Manager
Concessions and Support Services
Department for Communities and Social Inclusion
Telephone: +61 8 82267916
Email: DCSIConcessionsAdelaide@dcsi.sa.gov.au

Related information:

Essential Services Commission of South Australia

Information for Water Retailers who hold a water retail licence pursuant to the Water Industry Act 2012 Section 37.

The Minister for Communities and Social Inclusion, on behalf of the Minister for Water and the River Murray, has developed a South Australian Government Water and Sewerage Concession Scheme (the "Scheme").

The Minister for Communities and Social Inclusion, funds, operates and administers the Scheme on behalf of the Minister for Water and the River Murray.

South Australian Government Water and Sewerage Concession Scheme (PDF 435.9 KB)

A 'Hardship Policy' for Residential Customers of major Water Industry Retailers was developed in February 2013.

Hardship Policy for Residential Customers of Major Water Industry Retailers - February 2013 (PDF 215.8 KB)

A 'Hardship Policy' for Residential Customers of minor and intermediate Water Industry Retailers was developed in September 2013.

Hardship policy for residential customers of minor and intermediate water industry retailers – September 2013 (PDF 222.0 KB)

Contact Details

Manager
Concessions and Support Services
Department for Communities and Social Inclusion
Telephone: +61 8 82267916
Email:  DCSIConcessionsAdelaide@dcsi.sa.gov.au

The Department for Communities and Social Inclusion (DCSI) administers the Personal Alert Systems Rebate Scheme (PARS) in South Australia. The aim of PARS is to help eligible people obtain financial support towards the cost of a personal alert system and related services, allowing them to live independently in their own homes for longer.

The success of PARS depends on the participation of providers of personal alert systems across South Australia. 

To fulfill their administrative obligations arising from PARS, a service provider enters into a Panel Deed with the Minister for Communities and Social Inclusion to record and manage its administrative arrangements with the Minister.

Example Personal Alert Systems Rebate Scheme Provider Panel Deed template

Eligibility for the Personal Alert Systems Rebate Scheme

 Contact details

Senior Project Officer – Personal Alert Systems Rebate Scheme
Concessions and Support Services
Department for Communities and Social Inclusion

Phone 1300 700 169
Email PASRS@sa.gov.au

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State Government of South Australia © Copyright DCSI .

Provided by:
Department for Communities and Social Inclusion
URL:
http://dcsi.sa.gov.au/guides/tabbed-pages
Last Updated:
28 Oct 2016
Printed on:
13 Dec 2017
The DCSI website is licensed under a Creative Commons Attribution 3.0 Australia Licence. © Copyright 2016