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Department for Communities and Social Inclusion


The Australian Service Excellence Standards (ASES) is built on the internationally recognised Service Excellence Standards.

We are proud of our Australian Service Excellence Standards. Our passion for excellence is demonstrated through our continuous improvement approach.

Our philosophy and goals come from striving to maintain the highest standards, looking after the smallest detail and going the extra mile.

It means doing our best, In everything; In every way; when it comes to quality standards for community services we know we make a difference.

Australian Service Excellence Standards recognises the unique characteristics of the Community Services Sector. The standards are well proven guides to assess and continuously improve your organisation. 

Use them as your 'road map to excellence'.

Read our ASES introduction brochure

The Australian Service Excellence Standards is a proven guide to quality that helps you to effectively manage your resources, gain better understanding of your customer needs and improve accountability and reporting.

When an organisation creates a quality consciousness this forms the foundation for a strong and sustainable organisation. Organisations that create a culture of quality also provide quality services to their consumers.

State Government of South Australia © Copyright DHS .

Provided by:
Department for Communities and Social Inclusion
Last Updated:
28 Oct 2016
Printed on:
22 Apr 2018
The DHS website is licensed under a Creative Commons Attribution 3.0 Australia Licence. © Copyright 2016