- Affordable Living
- Australian Service Excellence Standards
- LGBTIQ Inclusion
- Metropolitan Aboriginal Youth and Family Services
- Northern Connections
- Results-Based Accountability
- STARservice Development Program
- Stronger Together Commitment
- Thriving Communities
- Concessions and Support Services
- Volunteer with DCSI
- Grants for organisations
ASES Accreditation Levels
The ASES program runs at Certificate and Award level accreditation. Organisations must achieve accreditation at the Certificate level before they can be assessed at the Award level. See this comparison between the Certificate and Award levels.
Organisations at the Certificate level will be expected to have started formalising the way they plan, implement and monitor continuous improvement activities. View this Supporting Documentation List for organisations considering pursuing Certificate level accreditation.
Organisations at the Award level will be expected to demonstrate commitment towards continuous and sustainable improvement.
ASES allows for recognition of other Commonwealth and State Standards. The ASES team maps new standards and may be able to assist you in the process of gathering evidence to comply with or recognise prior learning in multiple standards including those for Volunteering and Disability.
Contact us for further information.
As shown below, ASES is organised around three categories of topics that address specific standards.
|Certificate Level||Award Level|
|Business Planning||Supportive Leadership|
|Policies and Procedures||Improvement|
|Financial and Contract Management||Continuous Improvement|
|People, Partnerships and Communication||Organisational Learning|
|Work Health and Safety||Results|
|Partnerships||Business and Consumer Outcomes|
|Consumer and Community Outcomes|
|Consumer Complaints and Feedback|