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Department for Communities and Social Inclusion

South Australian Housing Trust

Providing Housing SA services to DCSI employees

The purpose of this policy

This policy sets out how Housing SA manages requests for services from Department of Communities and Social Inclusion (DCSI) employees.

These Housing SA services include, but are not limited to:

  • private rental assistance
  • registering interest in public, Aboriginal or community housing
  • receiving an offer of public or Aboriginal housing.

Approval process for DCSI employees

Decisions to provide a service to DCSI employees are made on merit, without bias or self-interest.

The DCSI employee must be eligible for the service in line with the appropriate policies and guidelines.

Written submission from Housing SA

The Housing SA officer assessing the DCSI employee’s request for a service must make a written submission to their manager. The manager and the appropriate Housing SA Director must approve the request before the service can be provided.

The written submission must include all of the below information:

  • the DCSI employee’s circumstances
  • why the staff member is recommending that the service is or isn’t provided
  • confirmation the DCSI employee meets all the relevant eligibility criteria for the service, and that policy and guidelines have been applied correctly and fairly
  • confirmation the DCSI employee hasn’t used their knowledge or relationships developed while working at DCSI for their own personal benefit
  • confirmation that providing the service isn’t a conflict of interest
  • any other supporting evidence or information.

Director approval

The Director will approve the submission if both of the below conditions are met:

  • offering the service doesn’t conflict, or isn’t perceived to conflict, with the DCSI employee’s duties
  • the DCSI employee hasn’t misused information or a relationship developed while working at DCSI to get the service.

The manager notifies the DCSI employee in writing of the Director’s decision.

Keeping records

All the information about the DCSI employee’s application for a service, including the written submission, must be kept on the DCSI employee’s customer file.

DCSI employees’ customer files should be stored in a secure location - eg in a locked cupboard.

Related information

Controlling documents

This policy is based on and complies with:

  • Code of ethics for the South Australian public sector.

Related policies and other documents

Date this policy applies from

21 October 2016



The online version of the policy is the approved and current version. There is no guarantee that any printed copies are current.

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State Government of South Australia © Copyright DCSI .

Provided by:
Department for Communities and Social Inclusion
Last Updated:
28 Oct 2016
Printed on:
19 Feb 2018
The DCSI website is licensed under a Creative Commons Attribution 3.0 Australia Licence. © Copyright 2016