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Department for Communities and Social Inclusion

South Australian Housing Trust

Tenant exchange policy

The purpose of this policy

This policy sets out how tenants can register for and receive approval from Housing SA to exchange their Housing SA properties.

Both tenants must agree to the exchange and meet the eligibility criteria and conditions associated with the tenant exchange.

Eligibility to register for a tenant exchange

To be eligible to register for a tenant exchange, tenants must meet all of the following:

  • be a current Housing SA tenant
  • be on a lease agreement that is for five years or more, or an ongoing lease agreement
  • either have no debt to Housing SA, or have maintained a debt repayment arrangement for at least six months before the exchange
  • have no active, serious and substantiated complaints for disruptive behaviour.

Approving a tenant exchange

Housing SA won't approve the tenant exchange in the following circumstances:

  • either tenant is on a probationary, one or two year fixed term lease agreement
  • either tenant isn't eligible for the type of accommodation sought - eg because the property size doesn't match the size of their household, they aren't eligible for Aboriginal housing
  • moving into either of the properties would contravene an interim or final intervention order
  • either tenant has a debt to Housing SA, unless they have maintained a debt repayment arrangement for at least six months before the exchange
  • either tenant is bankrupt with a South Australian Housing Trust debt, unless they have had a debt settlement agreement in place for at least six months before the exchange.

Lease agreements

Ongoing lease agreements

Tenants with an ongoing lease who exchange will begin the new tenancy on an ongoing lease. These tenants aren't placed on a probationary lease after the exchange.

Fixed term lease agreements

A tenant on a 5 or 10 year fixed term lease will have their lease reviewed to determine the length of the new lease. These tenants aren't placed on a probationary lease after the exchange.

Maintenance

Each tenant is responsible for non-fair wear and tear maintenance repairs and water charges for the property they are vacating. Housing SA will inspect each property before an exchange to identify non-fair wear and tear maintenance repairs and water usage. Repairs must be completed to a satisfactory standard before the exchange can take place.

Housing SA will change door locks on both properties, excluding screen door locks, at no charge to the tenants.

Related laws, policies and documents

Controlling documents

This policy is based on and complies with:

  • the Conditions of Tenancy.

Supporting guidelines

  • Tenant exchange guidelines v 2

Related policies and other documents

Date this policy applies from

29 March 2016

Version number 

2

The online version of the policy is the approved and current version. There is no guarantee that any printed copies are current.


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State Government of South Australia © Copyright DCSI .

Provided by:
Department for Communities and Social Inclusion
URL:
http://dcsi.sa.gov.au/services/housing-sa/housing-trust-policies/managing-tenancies/tenant-exchange-policy
Last Updated:
28 Oct 2016
Printed on:
12 Dec 2017
The DCSI website is licensed under a Creative Commons Attribution 3.0 Australia Licence. © Copyright 2016